Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
8.3
Service
9.0
Dining
7.7
Guest reviews
8.2/10
based on 3 reviews
7.5
7.5/10 based on 69 reviews
Matt
United Kingdom,
April
2024
8.4/10
The hotel offers a lovely Japanese-style room with a queen bed that kept the kids happy. It also provides western beds and all necessary toiletries. The service is excellent with housekeeping, laundry, and a free shuttle service available. The location is perfect for exploring Wadano and nearby dining spots. The dining experience includes barista-made coffee and delicious grilled fish. Overall, it's a great place with some minor room for improvement.
Rooms
8.0
The Japanese-style room with a queen bed was a hit with the kids, and the presence of western beds was a nice touch.
Service
9.0
The service was top-notch, with attentive housekeeping, laundry services, and a convenient free shuttle service.
Location
9.0
The hotel is ideally situated near various ski slopes, restaurants, and beautiful mountains, making it a perfect base for exploring the area.
Dining
8.0
The dining experience was delightful with barista-made coffee available and tasty grilled fish on the menu.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay including a charming dining area and common spaces.
Gordon
United Kingdom,
April
2024
8.2/10
The hotel is conveniently located close to various ski resorts and offers a Japanese style room with Western beds, perfect for keeping the kids happy. The price is reasonable for the value provided, though the dining experience with barista-made coffee could be improved. Free shuttle service adds to the overall convenience of the stay.
Rooms
8.0
The Japanese style room with Western beds was perfect for keeping the kids happy.
Service
9.0
The free shuttle service and housekeeping were exceptional.
Location
9.0
The hotel's close proximity to various ski resorts and Wadano's dining options make it a great choice.
Dining
7.0
Enjoyed the barista-made coffee, but the dining experience could be enhanced further.
Facilities
The provided amenities were great, offering a comfortable stay.
Nicholas
United Kingdom,
March
2024
7.8/10
The hotel offers a mix of traditional Japanese style rooms with Western beds, providing a unique experience. The service is top-notch with efficient housekeeping and convenient shuttle services. However, the location may not be ideal for those seeking easy access to main centers or mountain activities. Dining options are satisfactory with a highlight being the delicious Manchego ratatouille. Overall, good value for a cozy stay with authentic Japanese flair.
Rooms
8.0
The Japanese-style rooms with Western beds were comfortable and clean.
Service
9.0
The housekeeping and shuttle service were efficient and attentive.
Location
7.0
The hotel is conveniently located to Happo and Wadano villages, but may not be ideal for quick access to main centers or mountain activities.
Dining
8.0
The dining experience was delightful with a delicious Manchego ratatouille.
Facilities
7.0
The hotel offers basic facilities to meet essential needs during the stay.